Decision Making as Output and Bounded Rationality

  The classical economics theories proceed on the assumption of rational agents. Rationality implies the economic agents undertake actions or exercise choices based on the cost-benefit analysis they undertake. The assumption further posits that there exists no information asymmetry and thus the agent is aware of all the costs and benefits associated with the choice he or she has exercised. The behavioral school contested the decision stating the decisions in practice are often irrational. Implied there is a continuous departure from rationality. Rationality in the views of the behavioral school is more an exception to the norm rather a rule. The past posts have discussed the limitations of this view by the behavioral school. Economics has often posited rationality in the context in which the choices are exercised rather than theoretical abstract view of rational action. Rational action in theory seems to be grounded in zero restraint situation yet in practice, there are numerous restra

Trademarks, Generic, Descriptive and the Online Space

At a discussion in a seminar some years back, there was an opinion increasingly felt that intellectual property rights (IPRs) were becoming increasingly technical. By its very characteristics, patents were technical, copyrights were technical in the digital days, while trade secrets too were technical more often than not. What was perhaps not technical was the trade marks. Yet, the opinion was veering towards trademarks would increasingly involve a technical components given the rise of dotcoms. This discussion came to the mind as one read the judgment of the US Supreme Court on the trademark registrations and the conditions associated with them.

 

Trademarks offer distinctiveness to the products, firms, brands and services. They differentiate the offerings of one producer from another. In a universe predominated by differentiation, these are the tools to distinguish one offering from another while conveying what is different about them. At certain level, they seek to enable a firm facilitate customers avoid adverse selection. For instance, the trademarks of Tata or Wipro or many other firms would signal the customers, it is a product offered by Tata or Wipro thus giving a sort of positivity to the customer. The customers are keen to avoid adverse selection when they are unable to distinguish products from renowned firms with the all and sundry. Trademarks through their distinctiveness seek to resolve this dilemma.

 

Yet, the question remains on what can be trademarked and what cannot be. A Tata trademark for instance would suggest the product of the Tatas and make it clear to the customers of the same. There is a uniqueness associated with the same. ITC cigarettes would again convey a sort of brand to the customers. Yet the word car cannot be trademarked by any firm since it does not convey any unique characteristic but merely suggests or describes a generic class of goods. Similarly retail per se would indicate a generic class of a distribution service than anything else. Often, one does find a trademark becoming a generic in itself conveying an act that has come to symbolize with that mark. Instances like Google, Xerox are well known in this regard. However, there continue to arise disputes on what constitutes generics and what is not.

 

In the US, there was a company named booking.com. This firm was engaged in travel reservations among other similar activities. They applied for a trademark for booking.com. The US Patent and Trademark Office (PTO) rejected their claims. Their contention was the word booking was generic. To add, the suffix .com was also generic in the domain name circuit. Hence when two generics combine, they do not create any uniqueness but remain generic. The contention of the firm was while the terms taken separately were generic, the combination was a descriptive and thus generates a secondary meaning that is unique.

 

In trademarks, the distinctiveness for word marks are classified on an increasing scale. At the lower end are the generics. They are followed by descriptive. The third category is the suggestive. The fourth and the fifth are arbitrary and fanciful. A suggestive example would be Tide detergent. The fanciful terms include Kodak or Google. The arbitrary would be Camel or Tiger Brand. In each country, the trademarks are maintained in a principal register. The more distinctive mark is the more easily it finds acceptance as a trademark and thus an entry in the register. For the last three, it is relatively easy as long as they don’t conflict with something else. Implied in the eligibility is the mark’s capacity to distinguish goods in commerce. The descriptive can be added to the register but subject to acquiring of a secondary meaning. In other words, it is not a natural distinctiveness, but an acquired distinctiveness. Descriptive is not per se automatically eligible for registration but subject to underlying conditions. The booking.com was more of a descriptive trademark which made PTO reject the same.

 

The litigation that followed ensured the acceptance of claims of booking.com and made its way to the US Supreme Court thanks to the appeal by the PTO. The US Supreme Court upheld the contention of booking.com thus holding it eligible for being registered as a trademark. In the US Supreme Court’s contention, the trademark did acquire a unique characteristic of its own thus being a valid trademark. Implied in the acquired distinctiveness is the gaining certain significance in the minds of the consumers about the goods offerings. There must be no doubt in the minds of the consumer when they see the word mark, the offerings belong to a certain organization or a firm. The Supreme Court had to validate whether the mark booking.com was generic or otherwise. There was no doubt taken in isolation, the terms were generic. Yet taken together, the term did not convey the generic meaning. As the Supreme Court pointed out, the customers would not ask each other which platform did they do booking.com but would perhaps ask which online site did they do their bookings for travel and similar reservations. Therefore, the booking.com did not result in reference to generic class goods or services being offered but to a service offered by a unique firm.

 

Moreover, in the domain name space, the first mover advantage was significant given it conferred a monopoly on the same. This contention was uncontested by the PTO in its positions at all legal levels. The courts held that the booking.com did not refer to the genus but to set of services offered by a particular brand. The brand booking.com itself offered a differentiation feature that allowed it to distinguish itself from the rest of the online platforms that were into travel and hotel reservations. The PTO had contended every generic combination was to be generic absent of exceptional circumstances. While there could be a merit in the same, the court rejected it. There was distinct possibility that the consumers would choose to go the booking.com primarily because of its generic name. As one typed the search engine for the key words booking, there is a possibility, the firm might end up at the top of the search, thus in a way resulting in an advantage offered by choosing a generic trademark. But this was sought to be rejected by the court.

 

In some ways, these are the beginning of the numerous of IP disputes that might emerge in the domain name space and the associated branding. The Supreme Court ruling sets the trendsetter for adjudication future disputes. A detailed judgment of the court is available here.

 

 

 

 


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